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 Bayshore Mechanical, Inc. BBB Business Review


North American Technician Excellence

Customer Comments

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David Walrond    17 January 2011 09:42 | Clifton Forge VA
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I'm very pleased with my new heating/air conditioning system. The York unit outside is very quiet. I can hardly hear it in the upstairs bedroom, that never happened with the old Carrier unit that I had. I like the quality of their work. They truly care about doing a nice job. Everything is tied down, or up, neatly and they routed wires and hoses carefully.
My house is now warm and comfortable. Something that has never been in the five years if lived here. They corrected engineering and installation mistakes that were obvious to me, the home owner. Why the company that installed the original system did what they did just baffles me.
My only criticism is: they had to cut a 10" X 10" hole through my basement wall. I wish they had built a small plastic surround to contain the concrete dust. That would have eliminated the fine layer of concrete dust that covered everything in my basement. It's not a lot to clean up but could have easily been prevented.

stephen krolicki    06 March 2010 11:51 | 143 blue quill way,newcastle,va.24127
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new heating system installed efficiently and competently.mr mc nab and his staff went out of their way to insure that things worked properly and that i was satisfied with the result. :)

John    20 January 2010 11:35 | Blue Ridge, VA
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Over the past 14 years Bayhore Mechanical has on several occasions provided me with efficient professional emergency service on myolder heating and cooling systems at two different homes. They have also provided expert advice and quality installations on new systems at my homes.

Tom Mc Namara    31 December 2009 06:45 | Mt Lake Biological Station
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I just looked at your website and I must confess I had no idea that you and Don owned the company, or that it was a small family-owned business. I just assumed Don worked as an employee. I feel a little bit of shock that he takes so much time to work with us up here, and is so patient and careful with our odd mixture of heating equipment. We really appreciate his time and effort. He's been a huge help to us in keeping the buildings functionally warm.

Kathy Wilkinson    30 December 2009 13:25 | Roanoke, Va
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I had to call Bayshore last night at 1:45 am. I really didn't ecpect them to answer their phone. I have a 4 month old and our house was getting very cold. Don came out and got our heat going. I will keep this company in my phone book and have no problem calling again. Even at 2:30 am Don was determined to get my heat on and he did...Great Job...Thanks so much!!!

Terry Stevens    07 November 2009 05:30 | Roanoke
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Responsive service, quality, and good people to work with. 8)

Ellen Graham    08 August 2009 08:25 | Roanoke, VA
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I could not have asked for more! Bayshore employees were proffessional, polite, and punctual. I will gladly do business with them in the future.

Samantha Ross    29 May 2009 06:03 | Roanoke, VA
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Very nice people, great work.. cleaned up well after completed with work!

Thomas Ricotta    23 April 2009 13:32 | Fincastle, VA
The most recent maintenance and follow up has sold me on Bayshore Mechanical because they truley care about their quality, professionalism and feedback in the field. We all want the personalized feeling of saftey, convenience, comfort and reliability and Don and Kathy's Team has my vote of confidence!

JoAnne B    13 November 2008 15:43 | Roanoke
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WONDERFUL SERVICE, VERY FRIENDLY AND PROFFESIONAL :grin


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